Thank you for visiting tecktreasure.com (operated by TECHTREASURE LLC). We are committed to providing excellent customer service. To protect your rights, please carefully read the following return policy.
- Return Eligibility
Only eligible orders within 30 days of purchase will be accepted for returns.
Returned items must be in their original, unused, and intact condition, with the original packaging and accessories.
Return requests for ineligible items will not be processed.
- Return Process
Please submit a return request by emailing [email protected], including your order information and reason for return.
Our customer service team will review your return request within 2 business days and provide return instructions.
Once your return is successfully processed, please ship the item back according to the address and procedures provided by customer service.
- Refund Processing
Once we receive the returned item and confirm that it is eligible for return, we will process the refund within 5-7 business days.
Refunds will be issued based on the original payment method. The exact time it takes to arrive may vary depending on the bank or payment method.
Return shipping costs are generally the responsibility of the user; special circumstances will be handled according to specific instructions.
- Return and Exchange Restrictions
Products ineligible for return due to misuse or damage will be rejected.
- Contact Us
For any questions regarding our return policy or further assistance, please contact:
Email: [email protected]
Tel: 8576882519
We are committed to providing you with a convenient and efficient return service to ensure that every customer’s rights are protected.